Our flights run on a reliable schedule for timely travel, though delays may occur due to bad weather for safety reasons. Your safety is our priority, and we appreciate your understanding. Enjoy a comfortable journey on our well-maintained aircraft with an experienced crew, and take in stunning aerial views of Nepal’s landscapes for an unforgettable experience.

It’s recommended to arrive at the airport at least 2 hours before international flights and 1 hour before domestic flights from your scheduled departure time. This allows ample time for check-in, security checks, and boarding, ensuring a smooth and stress-free travel experience.

Baggage allowance varies depending on the airline and ticket type. For specific details, please refer to your e-ticket or contact us directly. We’re here to assist you with any questions regarding baggage policies.

Yes, we offer convenient airport transfer services to and from Sauraha, Kathmandu, and Pokhara, ensuring a seamless and stress-free start and end to your journey. Let us take care of your transportation needs so you can focus on enjoying your trip!

We offer transparent pricing with no hidden charges. The quoted price covers all services and amenities.

In case of any delays or issues, our team will promptly communicate and work to resolve the situation as quickly as possible.

In addition to flight bookings, we provide curated tour packages to help you explore iconic destinations like Chitwan National Park, Pokhara, and Kathmandu. Our packages feature a variety of exciting activities, including jungle safaris, cultural tours, trekking adventures, and thrilling rafting experiences. Let us help you create unforgettable memories as you discover the beauty and diversity of Nepal!

We are committed to ensuring a comfortable and safe journey for all passengers, including those with disabilities or special needs. Kindly inform us in advance so we can make the necessary arrangements to accommodate your requirements and ensure a seamless travel experience. Your comfort and safety are our top priorities.

Yes, you can modify your travel date. Reach out to us at your earliest convenience to discuss your preferred new dates. Please note that changes may depend on availability and may incur additional charges based on our booking and cancellation policies. We’ll do everything we can to accommodate your request and ensure a seamless transition.

1. Free Cancellation Period:
Cancellations made up to 7 days before departure are eligible for a full refund.

2. Partial Refund Period:
Cancellations made 5–6 days before departure will incur a 25% cancellation fee.
Cancellations made 3–4 days before departure will incur a 50% cancellation fee.

3. No Refund Period:
Cancellations made less than 2 days before departure are not eligible for a refund.

4. Special Circumstances:
In cases of emergencies (e.g., serious illness, natural disasters), refunds or rescheduling may be considered on a case-by-case basis. Proper documentation may be required.

5. Rescheduling:
Date changes can be requested up to 3 days before departure, subject to availability. A $50 rescheduling fee will apply. Any difference in package costs due to date changes will be adjusted accordingly.

6. Non-Refundable Items:
Certain items, such as non-refundable flights, permits, or special event tickets, are excluded from refunds. These will be clearly stated in your booking details.

7. Third-Party Services:
Cancellation policies for third-party services (e.g., hotels, airlines) included in your package will follow the respective provider’s terms.

8. Travel Insurance:
We highly recommend purchasing travel insurance to safeguard against unexpected cancellations and protect your investment.

For cancellations or rescheduling, please contact us at [email protected].